/* Central de atendimento Raffin: busca, filtros e aba de garantia. */
#faq.raffin-faq { padding:64px 0 72px;background:#f6f8fb;scroll-margin-top:110px;overflow:visible;color:#102b46; }
#faq.raffin-faq.raffin-faq--page { padding-top:112px; }
.raffin-faq__layout { display:grid;grid-template-columns:minmax(0,1.2fr) minmax(280px,.8fr);align-items:start;gap:30px;width:min(94%,1440px);margin:0 auto; }
.raffin-faq__questions { min-width:0; }
.raffin-faq__label,.raffin-faq__contact-label { margin:0 0 8px;font-size:11px;font-weight:750;letter-spacing:.12em;color:#526375;text-transform:uppercase; }
.raffin-faq__questions > :is(h1,h2) { margin:0;font-size:clamp(32px,4vw,48px);line-height:1.08;font-weight:800;letter-spacing:-.035em;color:#102b46; }
.raffin-faq__intro { margin:12px 0 24px;color:#526375;font-size:16px;line-height:1.6; }
.raffin-faq__tabs { display:flex;gap:8px;border-bottom:1px solid #dce2e8;margin-bottom:18px; }
.raffin-faq__tabs [role=tab] { display:inline-flex;align-items:center;gap:8px;min-height:46px;padding:10px 16px;border:0;border-bottom:2px solid transparent;background:transparent;color:#526375;font:inherit;font-size:14px;font-weight:700;cursor:pointer; }
.raffin-faq__tabs [role=tab][aria-selected=true] { color:#c90000;border-bottom-color:#d90000; }
.raffin-faq__tabs [role=tab] svg { width:18px;height:18px; }
.raffin-faq__tabs [role=tab]:focus-visible,.raffin-faq__categories button:focus-visible,.raffin-faq__search button:focus-visible { outline:2px solid #d90000;outline-offset:2px;border-radius:6px; }
.raffin-faq__search { display:flex;align-items:center;gap:10px;min-height:48px;padding:0 14px;border:1px solid #cfd7df;border-radius:10px;background:#fff;color:#526375; }
.raffin-faq__search:focus-within { border-color:#d90000;box-shadow:0 0 0 3px #d9000017; }
.raffin-faq__search > svg { width:19px;height:19px;flex:none; }
.raffin-faq__search input { width:100%;min-width:0;border:0;outline:0;background:transparent;color:#102b46;font:inherit;font-size:14px; }
.raffin-faq__search input::placeholder { color:#788797;opacity:1; }
.raffin-faq__search button { border:0;background:transparent;color:#c90000;font:inherit;font-size:12px;font-weight:700;cursor:pointer; }
.raffin-faq__sr-only { position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0; }
.raffin-faq__categories { display:flex;flex-wrap:wrap;gap:7px;margin:14px 0 12px; }
.raffin-faq__categories button { min-height:34px;padding:7px 11px;border:1px solid #d8dee5;border-radius:999px;background:#fff;color:#42566b;font:inherit;font-size:11px;font-weight:650;cursor:pointer; }
.raffin-faq__categories button.is-active { border-color:#102b46;background:#102b46;color:#fff; }
.raffin-faq__result-count { margin:0 0 10px;color:#778797;font-size:11px; }
.raffin-faq__list { display:flex;flex-direction:column;gap:8px; }
.raffin-faq__item { scroll-margin-top:118px;border:1px solid #dce2e8;border-radius:10px;background:#fff;overflow:hidden; }
.raffin-faq__item h3 { margin:0; }
.raffin-faq__item button { display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%;min-height:52px;padding:13px 15px;border:0;background:transparent;text-align:left;color:#202b35;font:inherit;font-size:13px;font-weight:650;line-height:1.45;cursor:pointer; }
.raffin-faq__item button[aria-expanded=true] { color:#b40000; }
.raffin-faq__item button svg { width:17px;height:17px;flex-shrink:0; }
.raffin-faq__item button:focus-visible { outline:2px solid #d90000;outline-offset:-3px;border-radius:9px; }
.raffin-faq__answer { padding:0 16px 14px; }
.raffin-faq__answer[hidden] { display:none; }
.raffin-faq__answer p,.raffin-faq__warranty-steps p { margin:0;color:#526375;font-size:13px;line-height:1.7; }
.raffin-faq__permalink { display:inline-block;margin-top:8px;color:#a50000;font-size:11px;font-weight:700;text-decoration:underline;text-underline-offset:3px; }
.raffin-faq__empty { padding:24px;border:1px dashed #cfd7df;border-radius:10px;background:#fff; }
.raffin-faq__empty h3 { margin:0 0 6px;font-size:16px; }
.raffin-faq__empty p { margin:0 0 14px;color:#526375;font-size:13px;line-height:1.5; }
.raffin-faq__empty a { display:inline-flex;align-items:center;gap:7px;color:#bc0000;font-size:13px;font-weight:700;text-decoration:none; }
.raffin-faq__empty svg { width:18px;height:18px; }
.raffin-faq__warranty-intro { display:flex;align-items:flex-start;gap:16px;padding:20px;border:1px solid #e0e4e8;border-radius:12px;background:#fff; }
.raffin-faq__warranty-icon { display:grid;place-items:center;width:44px;height:44px;flex:none;border-radius:50%;background:#fff0f0;color:#c90000; }
.raffin-faq__warranty-icon svg { width:23px;height:23px; }
.raffin-faq__warranty-intro h3 { margin:1px 0 8px;color:#102b46;font-size:19px;line-height:1.3; }
.raffin-faq__warranty-intro p { margin:0;color:#526375;font-size:13px;line-height:1.7; }
.raffin-faq__warranty-steps { margin-top:10px;border:1px solid #e0e4e8;border-radius:12px;background:#fff; }
.raffin-faq__warranty-steps article { display:flex;gap:14px;padding:17px 18px; }
.raffin-faq__warranty-steps article+article { border-top:1px solid #e7eaee; }
.raffin-faq__warranty-steps article>span { color:#c90000;font-size:12px;font-weight:800; }
.raffin-faq__warranty-steps h3 { margin:0 0 5px;font-size:14px; }
.raffin-faq__warranty-cta { display:flex;align-items:center;justify-content:center;gap:10px;min-height:48px;margin-top:12px;padding:12px 16px;border-radius:10px;background:#d90000;color:#fff;font-size:13px;font-weight:750;text-decoration:none; }
.raffin-faq__warranty-cta:hover,.raffin-faq__cta:hover { background:#b40000;color:#fff; }
.raffin-faq__warranty-cta svg { width:18px;height:18px; }
.raffin-faq__contact { position:static;align-self:start;padding:30px 25px;border-radius:14px;background:#080a0c;color:#fff;text-align:center; }
.raffin-faq__contact-label { color:#ff5555; }
.raffin-faq__contact h2 { margin:0 auto;max-width:24ch;font-size:clamp(23px,2.3vw,32px);font-weight:800;line-height:1.15;letter-spacing:-.02em;text-transform:uppercase; }
.raffin-faq__contact > p:not(.raffin-faq__contact-label) { margin:16px auto 22px;max-width:46ch;color:#e0e4e7;font-size:14px;line-height:1.65; }
.raffin-faq__cta { display:flex;align-items:center;justify-content:center;gap:10px;min-height:54px;padding:14px 16px;border-radius:10px;background:#d90000;color:#fff;font-size:13px;font-weight:750;line-height:1.4;text-transform:uppercase;text-decoration:none; }
.raffin-faq__cta:focus-visible,.raffin-faq__warranty-cta:focus-visible { outline:3px solid #fff;outline-offset:4px; }
.raffin-faq__cta svg { width:21px;height:21px;flex-shrink:0; }
.raffin-faq__contact ul { display:flex;align-items:flex-start;justify-content:space-between;gap:10px;list-style:none;margin:22px 0 0;padding:0; }
.raffin-faq__contact li { display:flex;align-items:center;gap:7px;flex:1;text-align:left;font-size:10px;line-height:1.4;color:#e0e4e7; }
.raffin-faq__contact-icon { display:grid;place-items:center;width:26px;height:26px;flex-shrink:0;border:1px solid #b62d2d;border-radius:50%;color:#fff; }
.raffin-faq__contact-icon svg { width:15px;height:15px; }
#faq.raffin-faq,#faq.raffin-faq * { animation:none;transition:none; }
@media(max-width:767px) { #faq.raffin-faq { padding:42px 0 48px; } #faq.raffin-faq.raffin-faq--page { padding-top:96px; } .raffin-faq__layout { grid-template-columns:1fr;width:90%;gap:26px; } .raffin-faq__contact { padding:28px 22px; } .raffin-faq__item button { font-size:14px; } .raffin-faq__categories { flex-wrap:nowrap;overflow-x:auto;padding:2px 1px 6px;scrollbar-width:thin; } .raffin-faq__categories button { flex:none; } }
@media(max-width:380px) { .raffin-faq__contact ul { flex-direction:column;gap:12px; } .raffin-faq__contact li { font-size:12px; } .raffin-faq__cta { font-size:12px; } .raffin-faq__warranty-intro { padding:15px;gap:11px; } }